Cookie Policy

Essential Cookies: These cookies are necessary for our website to function properly. They enable core functionality such as page navigation and access to secure areas. The website cannot function properly without these cookies. Analytics Cookies: These cookies help us understand how visitors interact with our website by collecting anonymous information about page visits, time spent on pages, and error messages. This helps us improve our website and services. Functional Cookies: These cookies remember your preferences and settings (such as billing toggle preferences) to provide a more personalized experience.

altus-cookie-consent: Stores your cookie consent preference. Expires after 1 year. This is the only cookie we set by default. We do not use third-party tracking cookies, advertising cookies, or social media cookies on our website.

You can control and manage cookies in several ways: Browser Settings: Most web browsers allow you to manage cookie preferences through their settings. You can block or delete cookies, but this may affect website functionality. Cookie Consent Banner: When you first visit our website, you can accept or reject non-essential cookies through our cookie consent banner. Managing Preferences: You can change your cookie preferences at any time by clearing your browser cookies and revisiting our website.

Our payment processing is handled by third-party providers (Stripe, PayPal) who may set their own cookies for fraud prevention and transaction processing. These cookies are outside our control. We recommend reviewing their respective cookie policies for more information.

Under GDPR, you have the right to: - Be informed about the cookies we use - Refuse non-essential cookies - Withdraw consent at any time - Request information about data processing To exercise these rights, contact us at [email protected].

Different cookies remain on your device for different lengths of time, depending on their purpose: - Session cookies: these are temporary and are deleted automatically when you close your browser. We use them to keep you logged in while you browse and to remember your checkout progress. - Persistent preference cookies: these remember choices such as your language and region. They typically expire after 12 months and are renewed each time you visit. - Security cookies: these protect your account and detect fraud during payment. They are kept for up to 24 months to recognize trusted devices. - Analytics cookies: these collect anonymous usage statistics and expire after 13 months at most. You can delete any cookie at any time through your browser settings. Deleting essential session cookies will log you out and may require you to re-enter your credentials, but it will never delete your AltusTV account or subscription.

Some browsers offer a "Do Not Track" (DNT) header or a Global Privacy Control (GPC) signal. Because there is no single legal standard for how websites must respond to these signals, our site does not change its behavior automatically when it detects them. Instead, we give you direct control: you can refuse all non-essential cookies through your browser settings at any time, with immediate effect. Essential cookies required for login, checkout, and fraud prevention cannot be disabled without breaking those features, but they contain no advertising identifiers and are never sold or shared for marketing purposes.

We may update this Cookie Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we use cookies.

If you have any questions about our Cookie Policy, please contact us: Email: [email protected] WhatsApp: +966 598 920771